Information Collected. On Loom International website you can provide contact information for ministry-related purposes, to order resources, or to make ministry contributions. Here are the types of personal information that we collect:
– contact information: name, organization/church, complete address, phone number, email address;
– payment information: credit card number and expiration date, and billing information;
– shipping information: name, organization/church, complete address;
– information concerning how you heard about Loom International;
– information you wish to leave: questions, comments, suggestions; and
– your request to receive periodic updates: e.g., to individuals who request it, we will send periodic e-mails related to specific fund-raising appeals, prayer concerns, and newsletters.
How Information is Used. Loom International uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on ministry happenings, and to personalize our website for you. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.
No Sharing of Personal Information. Loom International will not sell, rent, or lease your personal information to other organizations. We assure you that the identity of all who contact us through our websites will be kept confidential. Use of personal information will be limited to the internal purposes of Loom International and only to further the ministry activities and purposes of Loom International.
Security. Loom International is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software, Secure Socket Layer (SSL) protocol when collecting or transferring sensitive data such as credit card information. Once we receive your credit card information, it is accessible only to a small number of trusted Loom International staff who have been specially trained in processing this information.
Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.
Removing Your Name from our Mailing List. Our emails gives you the opportunity to remove your name from our mailing list so that you do not receive any future communications from our ministry. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data, you can send us an email at firstname.lastname@example.org.
If you’re a user or visitor in the European Economic Area these rights also apply to you:
For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
How you can access your personal information:
You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.